Effective Date: March 22, 2026
Last Updated: March 25, 2026

Move Mage respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services

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1. Information We Collect

We may collect personal information such as your:

- name

- email address

- phone number

- billing and payment details

- delivery and pickup address

- order history

- communications with us

We may also collect basic website usage information such as IP address, browser type, device information, and pages visited.

2. How We Use Information

We use your information to:

- provide and manage our services

- process bookings and payments

- deliver and pick up rental equipment

- communicate with you about your order

- improve our website and customer experience

- prevent fraud and protect our business

- comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, such as payment processors, website providers, delivery support, and professional advisors, but only as needed for business purposes or legal compliance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Messaging & Compliance

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
 • We maintain timestamped records of all opt-in actions
 • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
 • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
 • All opt-out requests are processed immediately.

Message Frequency & Content:
• Message frequency varies based on your interactions with our business
 • Messages will be directly related to the services you have requested
 • We do not send promotional content without specific consent

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve performance, understand website usage, and enhance your experience. You can manage cookie settings through your browser.

6. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Retention

We keep personal information only as long as reasonably necessary for business, legal, accounting, or operational purposes.

9. Your Rights

Subject to applicable law, you may request access to or correction of your personal information by contacting us.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when posted on our website.

12. Contact

If you have questions about this Privacy Policy or how we handle your information, head over to our Contact Us page.